this becomes kind of a critical question of whether design should run along behind the world trying to clean up after the problems or abandon what's failed and run ahead to try to pave the way? what's more ethical? this is a little tangential to the topic, but i still wonder.
emily pilloton quotes: "nothing is so cut and dried, particularly in a corner of the design world that is so new, so misunderstood, and so much still a work in progress, that some days the best we can do is just to keep trucking--eloquently put by patagonia founder yvon chouinard, 'to do good, you first have to do something.'"
are there circumstances, still, where doing something can do more harm than good? or is intervening always the better option?
richard buchanan writes: "human-centered design is fundamentally an affirmation of human dignity."
does this change the way we should focus on a particular user base? does this have a buried implication that if something is unusable to anyone, it does a disservice to everyone?